Privacy Policy
At Floxora, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how data is collected, used, and safeguarded while using our services, including the Floxora WhatsApp API Solution.
Information We Collect
- Name, email address, and phone number
- Business information provided during registration
- WhatsApp-related data required for service delivery
- Usage and interaction data for improvement and analytics
How We Use Your Information
- Providing WhatsApp Business API services
- Account management and subscriptions
- Marketing, promotions, and service updates
- Customer support and compliance purposes
Marketing & Communication
We may use stored contact details such as email and phone numbers for marketing communication, promotions, and product updates. Users may opt out at any time.
Payments & Financial Information
Payments are processed securely via Razorpay. Floxora does not store credit or debit card details.
Message-related charges are handled on Meta’s platform, where payment instruments may be directly linked for WhatsApp usage.
WhatsApp Business API & Meta Platform
Messaging services are delivered through Meta Platforms and follow WhatsApp Business Platform policies. Data is used strictly for service delivery.
Floxora does not read, store, or use WhatsApp message content for any purpose other than providing the requested service. Message data is processed only to enable delivery, automation, and compliance with Meta platform policies.
Data Sharing
We do not sell user data. Information is shared only with trusted partners such as Meta (WhatsApp) and Razorpay, or when required by law.
Data Security
We use appropriate technical and organizational measures to protect data against unauthorized access or misuse.
User Rights
Users may request access, correction, or deletion of their personal data by contacting us.
Data Deletion
Users have the right to request deletion of their personal and business data at any time. To request data deletion, please email us at info@floxorawapi.com with the subject line “Data Deletion Request”.
Upon verification, we will process the request and delete the data in accordance with applicable laws and Meta platform requirements.
Policy Updates
This Privacy Policy may be updated periodically. Changes will be published on this page.
Legal Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of courts located in Delhi, India.
Contact Information
Email: info@floxorawapi.com